Identification of the most important work factors of a head of pharmacy organization in Russia and the USA

Abstract

The effectiveness of the pharmacy organization (PO) is determined by the ability of its head to adapt the activities of the PO depending on the emerging situation.

The purpose of the study was to assess the most important factors for the work of the PO head in Russia (on the example of Ufa) and the USA.

Material and methods. As an information source, we used the results of a sociological survey conducted by the American Society of Pharmaceutical Workers in 2017. A sociological survey in Ufa was conducted in 2019 with the involvement of 154 pharmaceutical specialists.

Results and discussion. Research shows that the most important factors in the work of the head of the PO in the USA are the job stability (8,6 points), convenient time schedule (8,2 points), multitasking ability (8,1 points). According to the participants from Ufa (general assessment), the three most critical factors are communication skills, stress tolerance and decent wages (8,1 points, 8,0 points and 7,2 points respectively).

Conclusion. Despite the sufficient differences in the importance of most factors, such a factor as stress tolerance is of utmost importance in the work of the head of the PO in both countries.