Situational analysis of the use of digital technologies by pharmacy organizations

Abstract

Objective. Analysis of the use of digital technologies by pharmacy organizations.

Material and methods. The results of a sociological survey of 116 employees of pharmacy organizations were used as research objects. Analytical data processing was carried out in the Microsoft Excel program. Methods of grouping, sociological, comparative, mathematical and statistical analyses, and content analysis were used in the performance of the work.

Results. The main directions of the introduction of digital technologies were electronic internal document management systems and employee training. The majority of respondents noted the effect of the use of digital technologies as significant and decisive. Automation of activity had the greatest impact on the activity of the pharmacy organization. The main problems are the lack of experience in implementing such projects and insufficient technological competence of users. The main barriers to the wider use of digital technologies by pharmacy organizations were the lack of staff qualifications and resource constraints.